We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

Frequently asked questions

Have questions? We’re here to help

🚚 What are the delivery times for international orders?

  • Most domestic orders are delivered within about 7 days.
  • International orders typically arrive within 8-12 days, depending on your location. (North America, Europe, South America)
  • Please allow a processing time of 48h before your order is shipped.

✈️ Is shipping free, or will I need to pay extra?

  • We offer free standard shipping on all orders. If you need your order faster, express shipping is available for an additional fee.

📍 How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email. Use this to keep tabs on your shipment’s progress.

⌛️ What should I do if my order hasn’t arrived within the expected time frame?

  • If your order hasn’t arrived by the end of the expected delivery period, please check your tracking information and contact our customer service for assistance.

🔄 Can I change my order after it has been placed?

  • To ensure prompt delivery, orders begin processing immediately and cannot be changed once confirmed. Please review your order carefully before submitting.